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Subscription Management

Subscription Management

Manage your Fresh KDS account. (Billing, Subscriptions, and Dashboard Setup)

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23 articles in this collection
Written by Grace Weghorst, Andy Carneal, Gabe Bautista and 2 others
General Support

What subscription plans are available with Fresh KDS?

Choose between our Basic or Advanced Tier.
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Written by Macy Sears
Updated over a week ago

How do I manage billing and subscriptions?

Add, change, or check the status of Fresh KDS subscriptions.
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Written by Jonathan Kilton
Updated over a week ago

How do I update my payment information?

Update Fresh KDS billing information, including ACH and Credit Card (CC).
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Written by Andy Carneal
Updated over a week ago

How do I update my subscription?

Upgrade from Basic to Advanced and manage Fresh KDS subscriptions.
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Written by Grace Weghorst
Updated over a week ago

How do I cancel my subscription?

Cancel Fresh KDS subscriptions.
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Written by Andy Carneal
Updated over a week ago

How can I recover access to my Fresh KDS account?

Fresh KDS account recovery.
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Written by Gabe Bautista
Updated over a week ago
Roles and Users

What is an administrator in Fresh?

Level 1 - Administrator Role.
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Written by Macy Sears
Updated over a week ago

What are roles?

Assign users default or custom roles for access in the Fresh Web Dashboard.
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Written by Macy Sears
Updated over a week ago

How do I create new roles?

Create roles for job-related tasks in the Fresh Web Dashboard.
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Written by Andy Carneal
Updated over a week ago

How do I add a new user?

Invite new users to join your Fresh team.
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Written by Andy Carneal
Updated over a week ago

How do I delete a user?

Remove users from your Fresh team.
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Written by Macy Sears
Updated over a week ago
Brands, Companies, and Locations

What is a brand in Fresh?

Fresh Brands.
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Written by Macy Sears
Updated over a week ago

How do I create a new brand?

Create new brands in Fresh.
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Written by Andy Carneal
Updated over a week ago

What is a company in Fresh?

Fresh Companies.
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Written by Macy Sears
Updated over a week ago

How do I create a new company?

Create new companies in Fresh.
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Written by Macy Sears
Updated over a week ago

What is a location in Fresh?

Fresh Locations.
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Written by Macy Sears
Updated over a week ago

How do I create a new location?

Create new locations in Fresh.
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Written by Andy Carneal
Updated over a week ago
Screens

How do I remove a screen?

How to remove screens from your Fresh account.
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Written by Andy Carneal
Updated over a week ago

How do I add a new screen?

How to add screens to your Fresh account.
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Written by Andy Carneal
Updated over a week ago

How do I lock screen settings in the Fresh KDS app?

Disable editing permissions for screen settings in the Fresh KDS app.
Macy Sears avatar
Written by Macy Sears
Updated over a week ago

What are Brand Screen Settings?

Create standardized screen settings for your Fresh KDS devices.
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Written by Macy Sears
Updated over a week ago

How do I apply brand screen settings to Fresh KDS devices?

Apply brand screen settings to new and existing Fresh KDS screens.
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Written by Macy Sears
Updated over a week ago

How do I copy screen settings from one KDS to another?

Copy profile screen settings to new and existing Fresh KDS screens.
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Written by Macy Sears
Updated over a week ago