Roles allow you to assign groups of users permissions in the Fresh Web Dashboard.

⚠️ Roles are solely used for the Fresh web application, these permissions do not transfer when accessing the Fresh KDS app on tablet devices.


*To lock certain screen settings within the Fresh KDS app, please refer here.


By default, an Administrator and Employee Role are automatically created. Other custom roles can be created as needed.

  • Administrator - Level 1; the most access. The administrator role includes global permissions and cannot be deleted.

  • Employee - Level 51; the least access. The employee role acts as a blank template and is fully customizable.

Levels organize roles into a hierarchy. Users can only assign a role equal to or of less access than their own role.


💫 Looking to create custom roles in Fresh?

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