If enrolled in our Advanced Tier, Fresh KDS supports label & ticket printing with the Bixolon SRP-S300 Bluetooth Printer.


Step 1: Set up the Bixolon SRP-S300 Printer (3 Parts)

Part 1: Connect the Printer to Power

  1. Insert the first end of the power cord into the power port (as shown below).

  2. Plug the other end of the power cord into the appropriate electrical outlet.

    Connect Bixolon SRP-S300 to Power

Part 2: Insert a Label Roll

  1. Open the printer; pull up the cover-open lever and lift the cover upwards.

  2. Insert the label roll as shown below with the printing surface facing up. Verify the orientation of the paper is coming up from the bottom.

  3. Pull the paper to extend out of the front of the printer (beyond the cutter).

  4. Close the printer; push and hold down the center of the printer cover firmly.

    Insert a Label Roll into Bixolon SRP-S300 Printer

Part 3: Run a Self-Diagnostics Test

  1. Power on the printer.

  2. Press and hold the ‘Feed’ button for less than 1 second and release.

  3. The printer will print in the preset character type.

  4. Once the printer stops, the printer will go into standby mode, signifying the self-test is complete.

💡 For additional help and in-depth printer information, please refer to the Bixolon SRP-S300 User Manual.


Step 2: Pair the Bixolon SRP-S300 Printer with your Tablet via Bluetooth

  1. From your Fresh KDS tablet device, navigate to Settings - Bluetooth.

  2. Select the Bixolon SRP-S300 Printer to connect.

  3. Once the 6-digit number is displayed, tap 'Pair.'

  4. If the Printer displays the 6-digit number, press 'Accept.'

  5. Pairing the device may prompt you to enter a PIN; Enter the associated PIN (Default:0000)

  6. Once paired, the Bixolon SRP-S300 Printer will display as a connected device.

💡 For additional help pairing via Bluetooth, please refer to the Bixolon Bluetooth Wireless Guide.


Step 3: Connect the Bixolon SRP-S300 Printer to Fresh KDS

Once Steps 1 & 2 are complete and your Bixolon SRP-S300 Printer is set up, the below steps can be completed in Fresh KDS.

  1. From the Fresh KDS app, navigate to Settings - Printers.

  2. Toggle On for Printing.

  3. Tap ‘Scan’ to search for your Bixolon SRP-S300 Printer. Once detected, it will appear as an available printer.

  4. Tap to select the Bixolon printer.

  5. Enter a new Printer Name.

  6. Select the Printer Option you plan to use.

    • Label Printer - Print labels.

    • Ticket Printer - Print paper tickets.

  7. Toggle On to enable Automatic Printing by Order Type, if applicable.

    • If disabled, a print option will be available for individual items on a ticket.

  8. Tap ‘Configure.’

  9. Tap ‘Test Print’ to verify the printer setup.


⚠️ Special Notes For Android 12 Users ⚠️

Android 12 requires App Permissions for Location & Nearby devices to discover Bluetooth Printers.

If running V. 2.21.15 or higher, Fresh KDS will prompt the user to allow Fresh KDS access to these permissions, or:

  1. On your Android tablet, navigate to Settings - Apps.

  2. Tap to select Fresh KDS, and tap App Permissions.

  3. Tap 'Location' and select 'Allow only while using the app.'

  4. Navigate back to App Permissions.

  5. Tap 'Nearby devices' and select 'Allow.'


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