🖨 Label & Ticket Printing is only available with the Fresh KDS Advanced Tier.

If currently enrolled in our Basic Tier, this feature will not be available.

💡 Interested in updating your subscription plan?

Fresh KDS Order Tracker

Fresh KDS supports the following Printers & Labels:

🖨 Bixolon SRP-S300LOBIK Liner-Free Restick Label Printer (Bluetooth)

🖨 Bixolon SRP-S300LOBIK5K Liner-Free Restick Label Printer (Bluetooth)

🖨 Zebra ZD410 USB/BLE/Wireless Thermal Desktop Printer*

*Although future production of the Zebra ZD410 printer is discontinued, Fresh KDS can still support customers using this model.

🖨 Epson TM-M30ii Thermal Receipt Bluetooth Printer

📦 Need to order printer supplies?
Our partnership with POS Supply Solutions makes ordering printer supplies simple.


How to Connect a Printer to Fresh KDS

To connect a printer to Fresh KDS, you must first set up the Bluetooth printer.

Follow the steps provided in our Bixolon SRP-S300, Zebra ZD410, or Epson TM-M30ii setup guide to first set up your printer.

Once set up, the below steps can be completed in Fresh KDS.

  1. From the Fresh KDS app, navigate to Settings - Printers.

  2. Toggle On for Printing.

  3. Tap ‘Scan’ to search for your Bluetooth Printer. Once detected, it will appear as an available printer.

  4. Tap to select your Bluetooth printer.

  5. Enter a new Printer Name.

  6. Select the Printer Option you plan to use.

    • Label Printer - Print labels.

    • Ticket Printer - Print paper tickets.

  7. Toggle On to enable Automatic Printing by Order Type, if applicable.

    • If disabled, a print option will be available for individual items on a ticket.

  8. Tap ‘Configure.’

  9. Tap ‘Test Print’ to verify the printer connection.

⚠️ Special Notes For Android 12 Users ⚠️

Android 12 requires App Permissions for Location & Nearby devices to discover Bluetooth Printers.

If running V. 2.21.15 or higher, Fresh KDS will prompt the user to allow Fresh KDS access to these permissions, or:

  1. On your Android tablet, navigate to Settings - Apps.

  2. Tap to select Fresh KDS, and tap App Permissions.

  3. Tap 'Location' and select 'Allow only while using the app.'

  4. Navigate back to App Permissions.

  5. Tap 'Nearby devices' and select 'Allow.'


How to Print Tickets in Fresh KDS

Once a Bluetooth printer is set up and connected to Fresh KDS, a print option will be available from the Three Dots - Action Menu on a ticket.

Fresh KDS Action Menu
  • If Automatic Printing is enabled, the selected order types will automatically print, and the Three Dots - Action Menu will provide an option to reprint the ticket.

  • If Automatic Printing is disabled, the Three Dots - Action Menu will provide an option to print individual items on the ticket.

💡 Learn more about Automatic Printing here.


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