We want to help you answer your questions as quickly as possible.
Here are the best ways to get FreshKDS support for your questions.
1. Instant 🚀 - Search our FAQ and Knowledgebase
The fastest way to get answers to your questions is to search our Knowledgebase. We have document answers to the most frequently asked questions and you can browse or search them at:
2. Short Wait ⏱ (2-5min) - Online Chat Support
If you can't find what you're looking for in the Knowledgebase, you can connect with a support specialist quickly using our Live Chat. To start a live-chat sessions, click the bubble on the bottom-right corner of your window when visiting www.help.freshkds.com
If it's hard for you to get to a PC, you can also text the team from your phone by sending a text message to 615-705-3108
Our Online Chat Support hours are 8am - 5pm CST Monday - Friday.
3. Longer Wait (2 - 4+ hours) - Support Call
If you want to speak with a product specialist, we offer support calls as well.
Due to higher wait times, we schedule these in advance to prevent customers from waiting on hold for 1hr+.
You can request a phone or Zoom meeting here: http://fresh.technology/support/schedule-a-call