Before you begin, you'll need the following:
Fresh KDS Account.
Don't have one yet? Get started with our Free Trial and follow the steps to complete the registration process.
Strong Wi-Fi Connection.
Step 1: Download the Fresh KDS App
Download the Fresh KDS App onto your dedicated tablet.
Open the Fresh KDS app, and log in using your account credentials.
Follow the prompts and give your screen a descriptive name like "Espresso," "Bar," or "Kitchen."
Select ‘ToGo Technologies’ as your POS system.
Step 2: Create the Integration Token
To start, log into your Fresh Dashboard and select Settings - Integration Tokens.
Click ‘+Create Token.’
Enter ‘ToGo’ as the Token Description.
Copy and note the generated token value to use in the below step.
Step 3: Configure Fresh KDS as an Integration in ToGo Technologies (2 Parts)
On a separate browser, log into your ToGo OrderCloud and select Manage Stores.
Part 1: Add the KDS Profile
From the Merchant Home Page, navigate to the KDS Profiles section and click ‘+Add.’
Enter the following details.
Processor Type: Fresh KDS Cloud
Name: FreshKDS Cloud
Paste the generated token value as noted in Step 2.
Click ‘Add KDS Profile.’
Part 2: Update the KDS Integration Settings
From the Merchant Home Page, select the Location.
Navigate to the Admin Tab.
Under KDS Integration, select Fresh KDS Cloud from the drop-down menu.
Update the following KDS Integration Settings as applicable:
Send Orders to the KDS - Immediately or At Prep Time (Wait Time on Order Type).
Notify When Customer Arrives - Use Customer I'm Here Links.
Confirm Order on Successful Integration - Enable alerts if orders are not received on Fresh KDS.
Merchant KDS Profile - Select FreshKDS Cloud.
Send Cost Information - Enable Order Costs to display on Fresh KDS.
Fresh KDS Cloud Locations & Devices - Select your Location and Fresh KDS Device(s).
Order Types Sent to Fresh KDS Cloud - Select Order Types.
Click ‘Save Integration Settings.’
Step 4: Place your Fresh KDS tablet in the kitchen.
Choose where to place your Fresh KDS screen.
Some place it right above a prep station.
Others find that mounting it on a nearby wall with a waterproof case is best.
If using multiple screens, be sure the name matches the station placement.