The Private Address feature tells your device to use a different, random MAC (media access control) address for each Wi-Fi network it connects to.

When Fresh KDS is set up to work like a standard physical printer, a Private Address can prevent a connection with your POS.


⚙️ How To Turn Off Private Address

iOS:

  1. From your iOS device, navigate to Settings - Wi-Fi.

  2. Tap the information ‘i’ icon of your connected network.

  3. Toggle Off for Private Address.

Fresh KDS Private Address WiFi iOS Settings 1
Fresh KDS Private Address WiFi iOS Settings 2

Android:

  1. From your Android device, navigate to Settings - Connections - Wi-Fi.

  2. Select the ‘Cogwheel’ settings icon of your connected network.

  3. Select ‘Advanced’ to open the dropdown menu.

  4. Select the option for ‘MAC Address Type’ and set it to ‘Device MAC.’

    Fresh KDS Private Address WiFi Android Settings 1
    Fresh KDS Private Address WiFi Android Settings 2
    Fresh KDS Private Address WiFi Android Settings 3

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