The Private Address feature tells your device to use a different, random MAC (media access control) address for each Wi-Fi network it connects to.
When Fresh KDS is set up to work like a standard physical printer, a Private Address can prevent a connection with your POS.
⚙️ How To Turn Off Private Address
From your iOS device, navigate to Settings - Wi-Fi.
Tap the information ‘i’ icon of your connected network.
Toggle Off for Private Address.
From your Android device, navigate to Settings - Connections - Wi-Fi.
Select the ‘Cogwheel’ settings icon of your connected network.
Select ‘Advanced’ to open the dropdown menu.
Select the option for ‘MAC Address Type’ and set it to ‘Device MAC.’