By default, Fresh KDS will display tickets in the order received, from oldest to newest.
Let’s say you need a new ticket on the fly. 💨
Once sent from your POS, you can move the ticket to the front of the queue using the Fresh KDS Action Button.
How to change the order of tickets:
Navigate to your Fresh KDS Home Screen.
Tap to select the Three Dots - Action Button for the ticket you’d like to rearrange.
Select where to move the ticket.
To Front - The ticket will move to the front of the queue.
Forward - The ticket will move one position up.
Backward - The ticket will move one position back.
To Back - The ticket will move to the back of the queue.
💡 Need to place an order on hold?