Fresh KDS helps your kitchen stay on track and meet fulfillment goals with color-coded Ticket Transition Times. 🔴 ➡️ 🟡 ➡️ 🟢

You can check out your kitchen's performance, average bump times, and other KDS metrics with our Bump Time Reports.


Default Transition Settings:

  • The header of incoming New Tickets will display Green.

  • After 5 minutes, the ticket header will turn Yellow - indicating Caution.

  • After 8 minutes, the ticket header will turn Red - indicating Late.

Default Transition Settings on Fresh KDS

How to Modify Transition Times:

Navigate to your Fresh KDS Home Screen. Tap to click on Settings - Transition Times.

  1. Scroll to select the desired Order Type.

  2. Tap to select ‘Caution’ and choose the allotted time.

  3. Tap to select ‘Late’ and choose the allotted time.

  4. Changes are automatically saved & applied.

💡 Please note: Transition Times can also be updated for the KDS Screen via the Fresh Web Browser.

Modify Transition Times on Fresh KDS

🎨 Looking to change the colors of Caution, Late, or any type of order?

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